Homeowner Advocate - 2025-26
For one year, you can get paid to build sustainable solutions in a community, gain valuable hands-on experience and prepare for your future. This full-time AmeriCorps service position offers a great opportunity to make a real impact in the lives of others while building your own knowledge and skillset.
AmeriCorps National members serve the community in direct service and capacity building activities.
What will you do?
Affordable Mortgage Solutions (AMS) is the loan origination and servicing department at Habitat Metro Denver. They are the final piece in a homeowner’s partnership before they purchase their home. Over the last several years the lending process has become increasingly complex, and homeowners need additional support before they close on their home. The homeowner services AmeriCorps member will act as a liaison between applicants and AMS staff. They will serve as the main point of contact as each potential homeowner goes through the lending process. The AmeriCorps member will simplify the loan originating process for the applicant by building relationships, understanding the applicant’s challenges, and providing one on one support. The member will be encouraged to identify areas of our current process where applicants may struggle and provide feedback to AMS staff, so improvements can be made. Coordinate existing programs to recruit homeowner applicants for traditional homeownership opportunities or for expanded housing products such rehab, repair or weather revitalization.
- Research and study applicant’s data collected at the front end of the process for each future homeowner.
- Study loan origination handbook and become versed with AMS processes.
- Provide recommendations to staff on milestones where feedback from the homeowner should be collected.
- Contact the future homeowner to ensure communication from AMS is received and understood.
- Help the applicant understand what documentation is acceptable for loan processing, (e.g., paystubs, bank statements and tax returns cannot be processed through pictures taken with mobile devices).
- Assist the future homeowner in understanding deadlines and maintain ongoing communication to ensure documentation is submitted in a timely manner (not to include collecting payments or notifying homeowners of delinquent mortgage payments).
- Assist homeowners with limited technological skills in uploading financial documentation through the AMS loan origination portal.
- When necessary, recruit and engage volunteers to increase capacity in helping applicants with limited technological skills.
- Facilitate a schedule that provides timeslots for future homeowners to receive one-on-one help.
- Initiate a plan to report to leadership regarding data obtained about applicants’ satisfaction with the home buying process.
- Provide outreach support to homebuyer guides and program managers including attending community outreach events.
- Participate in the coordination and delivery of homeowner information sessions and orientations(s) when needed.
This position will focus on homeowner services and mortgage services aspects of Habitat affiliate operations.
Where will you serve?
- Organization name: Habitat for Humanity of Metro Denver
- Nearest metropolitan area: Denver, CO
- Full-time staff: 80
- Expected number of AmeriCorps members: 15
- Number of homes to be built: 38
- Activities and attractions: Located at the foot of the Rocky Mountains, Denver provides endless potential for adventure and exploration, with all the perks of a major metropolitan city. Metro Denver has quick access to outdoor activities including skiing, hiking, biking, camping and more. There are endless ways to get out and about in the city as well. The perks of city living include excellent bike paths and a multitude of affordable eateries, craft breweries, sports events, and music venues. At the end of each day, AmeriCorps members can rest and relax in free 2/3-bedroom condos owned by Habitat Metro Denver. Each unit has private bedrooms, a full kitchen, outdoor space and designated parking. Join a community that has a lot to offer, grow as an individual, become a member of a team, and most importantly, help hardworking families achieve their dreams of homeownership. Learn more at: www.habitatmetrodenver.org.
- Unique projects: Streamline loan sale process for new investors. Build a campaign for targeted communications for delinquent borrowers. Support outreach efforts during information sessions and community events. Process administration support for Homebuyer Guides and Program Managers.
When will you serve?
Start dates are flexible and based on this location’s availability. Talk to the hiring manager for this position about start dates during your interview process. The start date will be 4-6 weeks from receiving an offer and no earlier than August 2025.
Benefits of AmeriCorps service
- Living allowance of $20,400 for approximately 10 ½ months of service.
- Segal Education Award of $7,395, upon successful completion of service (lifetime maximum of two full education awards).
- Forbearance for most federally-guaranteed student loans.
- Health care benefits and enrollment in Employee Assistance Plan.
- Personal and medical leave — approximately 10 days total.
- Personal and professional development opportunities.
- Child care benefits, if you qualify.
- Worker’s compensation insurance.
Supplemental Benefits
- Free housing ---OR--- housing stipend paid directly to your landlord ($450 per month)
- Relocation reimbursement ($500)
- Phone stipend ($25 per month)
Minimum Requirements
Applicants must be a U.S. citizen, national or lawful permanent resident at least 18 or older and have a high school diploma or GED.
What are we looking for?
Our ideal candidates:
- Are passionate about serving the community through direct service.
- Demonstrate respect for diversity of opinion, experience, and background.
- Desire to gain hands-on experience in the affordable housing and nonprofit sector.
- Have experience working on a team.
- Possess stellar interpersonal communication skills.
- Are motivated and committed to serve full time and in person.
About Habitat for Humanity
Habitat for Humanity, founded in 1976, is a global, Christian-based nonprofit organization that grew out of an intentionally multi-racial community in rural Georgia. Seeking to put God’s love into action, Habitat brings together people of all faiths and people of no faith to build homes, communities and hope. Working alongside each other, we help families and individuals build and improve places to call home and achieve the strength, stability and self-reliance they need to build better lives for themselves. Habitat seeks individuals who have a willingness to affirm these principles and values.
At Habitat for Humanity International, we are compelled by our Koinonia roots to put God’s love for all into action and pursue housing equity and opportunity by bringing all people together to build community and drive impact. We strive to build a culture rooted in learning, accountability and trust, attracting and retaining mission-driven talent reflective of the global communities we serve.
As an equal opportunity employer, we realize our success depends on courageously committing to being a workplace where all staff feel safe, welcome, visible, respected, supported and valued, and building a workforce that reflects a variety of lived experiences, backgrounds and perspectives, in which every person experiences dignity and respect.
We also require that all staff take seriously their ethical responsibilities to safeguarding our intended beneficiaries, their communities (especially children) and all those with whom we work. In line with the prevention of sexual exploitation and abuse, all staff must pass a thorough background screening and will be held accountable to upholding our policies around ethical behavior, including safeguarding and whistleblowing.
