Store Associate

At Habitat for Humanity Portland Region we believe that everyone deserves a stable and affordable place to call home. Founded in 1981, we have built and repaired homes in partnership with over 3,000 people across the Portland region. Habitat for Humanity Portland Region is an independent affiliate of Habitat for Humanity International and operates out of three offices, four brick and mortar stores, one warehouse, and numerous construction sites in Portland, Beaverton, Hillsboro, King City, Gresham, and Lake Oswego.

Habitat Portland Region is intentional about building a healthy and thriving organizational culture and envisions a community of staff, partners, volunteers, and donors who are deeply committed to equitable and anti-racist practices in every facet of our organization. All of our staff engage in continual learning and seek ways to operationalize equitable practices. Our Equity Statement and Cultural Compact are living, breathing documents that we continually work toward.

Please visit our website and social media pages to learn more.

You’ll be responsible for:
Customer service excellence, including greeting and assisting customers, loading and measuring items, answering questions, and cashiering
Greet donors, accept and inspect donations that meet our criteria, and decline those that do not
Train volunteers to complete tasks, and support them with reviews and follow-up
Clean and price donations
Stock merchandise on the sales floor
Clean and organize the store, including receiving areas, break rooms, rest rooms, and outdoor areas
Assist donation pick-up drivers with residential and business pickups as needed; this can be included in the team member’s weekly schedule

To be successful in this role, you’ll:
One year of customer service experience
Skill in working in a team with staff and volunteers, following the lead and direction of leadership
Ability and desire to maintain a clean and organized work environment
Time management skills, including managing donation flow urgency and timely arrival for shifts
Ability, or willingness to learn, to correctly and safely use tools and equipment, such as a forklift, pallet jack, and dolly
Knowledge of, and desire to follow, safety requirements as well as the ability to ensure that store team members do the same
Knowledge of, or willingness to learn, communication tools, such as telephone, email, and 2-way radio
Ability to adapt to a changing work environment, and learn new operations skills as the program develops

**Any combination of formal education, paid work experience, unpaid/volunteer experience, and life experience will be considered.
 
To be considered above and beyond the average candidate in this role, you’ll also:
Any qualifying combination of education, certification, and experience that demonstrates the ability to perform the duties of the position.
Volunteer experience
Bi-lingual in Spanish

STORE & DRIVERS
20-29 hours a week, potentially including Saturday and Sunday as required by your manager.
Current store hours: Wednesday – Monday 10am-6pm, Tuesday 11 am – 6 pm

Your Compensation:
We aim to offer equitable pay and benefits and are committed to transparency in compensation. Basing compensation on a candidate’s willingness and/or ability to negotiate leads to inequities and bias in how employees are compensated.
We determine the best possible compensation offer based on base qualifications, relevant experience, internal equity, and the candidate’s competencies for the role demonstrated during the hiring process. Successful candidates are typically hired within the first half of the Pay Range and receive scheduled incremental increases. When starting in this position, your compensation will generally be between $17.34 per hour to $20.61 per hour. The full range for this position is $17.34 per hours to $24.28 per hour.

What to expect when you apply:
We strive to ensure our hiring process is accessible to all applicants. We know your time is valuable and want to acknowledge the time it can take to apply for a position. We ask you to submit your resume, cover letter, and provide three professional references using our online application. If you need assistance or accommodations in submitting your application or throughout the hiring process, please contact [email protected].

Candidates are reviewed by the hiring manager and the hiring team. Selected candidates will be invited to participate in a screening phone call or virtual meeting. The final round of candidates will be invited to interview in-person with the hiring team. Occasionally we may request that finalists complete a second round of in-person interviews. We appreciate the time and effort that you put into this process.
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