Sr. Dir., Global Change Management + Continuous Improvement

Habitat for Humanity International seeks a Sr. Dir., Global Change Management + Continuous Improvement. The Sr. Dir., Global Change Management + Continuous Improvement is responsible for change management support to HFHI’s strategic plan implementation and continuous improvement of core business processes.

Essential Duties and Responsibilities:
• Understand change and Continuous Improvement requirements for the successful execution of
HFHI’s strategic plan.
• Propose, align, and establish change management and Continuous Improvement priorities with CPO and VP Strategy and Senior Management Group.
• Develop and steward HFHI’s change framework and toolkit, incorporating Continuous Improvement
competencies into the organization’s support for strategic plan implementation and ongoing efforts to
strengthen business processes and systems.
• Advise senior executives, initiative sponsors, leads, managers and change agents on successful
change management and Continuous Improvement.
• Lead, train, and coordinate a Global Change and Continuous Improvement Community of Practice. (~15+ people)
• Identify and assess risks and mitigation opportunities for the realization of the HFHI’s strategic plan.

Minimum Requirements:
Education:
• MBA or equivalent combination of education and work experience

Years of Related Experience:
• 10+ years

Knowledge, Skills & Abilities:
• Demonstrated superior understanding of change management and change leadership principles.
• Successful experience advising and supporting sponsors and leaders from start to finish through transformational change within a large organization, particularly the people/human and project management aspects of the change.
• Ability to earn trust, influence and provide excellent service to all levels and cultures of the organization (Sr. leaders, middle management of HFHI, US Affiliates and country programs). Demonstrated ability to challenge ideas of C-level senior leaders and offer alternative solutions.
• Excellent project management skills and an ability to work efficiently and prioritize effectively in a fast-paced environment
• Proven ability for capacity building, including the development of tools, training, coaching and transferring knowledge
• Consultative skills and experience leading large global transformations, preferably involving process improvement and technological change

Preferred Requirements (in addition to minimum):
• Ability and experience discerning cross-cultural implications related to change in a non-US context.
• Ability to present complex ideas and concepts clearly in front of senior audiences.
• Ability to work independently with little direction and within a team.
• Ability to collaboratively resolve ambiguity and uncertainty.
• Able and willing to engage in constructive discussions about areas of misalignment or disagreement.
• Organized and detail-oriented.
• Strong facilitation skills.
• Personal resilience.
• Experience working and living outside the U.S., preferably a multi-lingual “global citizen”
•Active support of HFHI Values:
o Humility – We are part of something bigger than ourselves
o Courage – We do what’s right, even when it is difficult or unpopular
o Accountability – We take personal responsibility for Habitat’s mission
•Safeguarding: HFHI requires that all employees take seriously their ethical responsibilities to safeguarding our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of Habitat for Humanity’s code of conduct.

The actual salary offered for this role will be based on a variety of factors, including location, internal equity and the candidate’s qualifications and professional experience. HFHI offers a competitive, comprehensive benefits package that varies by country and typically includes vacation leave, sick leave, personal days, health insurance options, retirement plan contributions and life insurance. For work locations in the US, the hiring range for this position is $182,750 to $215,000.

Staff hired on a hybrid basis in the United States near an HFHI office location (Atlanta, Georgia / Washington, DC and Americus, GA), are required to report to the office on Tuesdays.