ReStore Supervisor
Essential Duties and Responsibilities:
Key Responsibilities:
Supervision of Back Processing:
Oversee the receipt, sorting, pricing, and preparation of donated goods.
Ensure items are processed efficiently and made available on the sales floor in a timely manner.
Train and support staff and volunteers in back processing procedures.
Front Cashier Management:
Supervise front cashier operations to ensure accurate and efficient transaction processing.
Provide guidance and support to cashiers, addressing any issues or questions that arise.
Ensure cash handling procedures are followed and maintain a high level of customer service.
Customer Service:
Handle customer inquiries, concerns, and complaints professionally and promptly on the sales floor.
Assist customers in finding products and provide information about the ReStore’s mission and how their purchases support Habitat for Humanity.
Scheduling and Break Management:
Monitor and supervise breaks for sales associates, ensuring compliance with labor laws and store policies.
Store Opening and Closing:
Open or close the store as needed, ensuring that all procedures are followed for security and safety.
Perform end-of-day procedures, including counting tills and securing the premises.
Bank Deposits:
Take responsibility for preparing and taking daily cash deposits to the bank, ensuring accuracy and security.
Volunteer Coordination:
Greet volunteers and provide them with an orientation to the store and their tasks.
Coordinate volunteer activities, ensuring they are well-supported and have the resources they need.
Foster a welcoming and inclusive environment for all volunteers.
Flexible Support:
Fill in where needed throughout the ReStore to ensure smooth operations.
Assist in other areas as required, including but not limited to merchandising, inventory management, and event preparation.
Qualifications:
Previous experience in retail or a related field, with supervisory experience preferred.
Strong leadership and team management skills.
Excellent customer service and interpersonal skills.
Ability to handle multiple tasks in a fast-paced environment.
Ability to work a flexible schedule, including weekends and holidays as needed.
Preferred Qualifications
Bilingual in English and Spanish
Prior non-profit or thrift store experience
Familiarity with Habitat’s mission and vision.
Interested candidates should submit a resume, and cover letter to Julie Gallegos at [email protected] Please include “ReStore Supervisor” in the subject line. Applications will be reviewed on a rolling basis until the position is field.
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About Habitat for Humanity
Habitat for Humanity, founded in 1976, is a global, Christian-based nonprofit organization that grew out of an intentionally multi-racial community in rural Georgia. Seeking to put God’s love into action, Habitat brings together people of all faiths and people of no faith to build homes, communities and hope. Working alongside each other, we help families and individuals build and improve places to call home and achieve the strength, stability and self-reliance they need to build better lives for themselves. Habitat seeks individuals who have a willingness to affirm these principles and values.
At Habitat for Humanity International, we embrace a history rooted in creating equity and take our mission seriously by courageously committing to a culture and workplace where all staff feel safe, welcome, visible, respected, supported and valued. As an equal opportunity employer, we realize that our success depends upon building an inclusive workforce of diverse perspectives and encourage people of varied races (which is inclusive of traits historically associated with race, including, but not limited to, protective hairstyles and hair texture), ethnicities, national origins, tribes, religions, ages, gender identities and expressions, genders, sexual orientations, marital statuses, disabilities, veteran/reserve national guard statuses, socio-economic statuses, thinking and communication styles to work with us.
We also require that all staff take seriously their ethical responsibilities to safeguarding our intended beneficiaries, their communities (especially children), and all those with whom we work. In line with the prevention of sexual exploitation and abuse, all staff must pass a thorough background screening and will be held accountable to upholding our policies around ethical behavior, including safeguarding and whistleblowing.