Communications Manager, US Programs

Habitat for Humanity International (HFHI) is seeking a passionate, purpose-driven communications professional who understands systems thinking, is committed to equity, and has significant knowledge about issues related to affordable housing and equity to fill the role of U.S. Programs Communications Manager. The position has a special focus on marketing and communications related to the work of Habitat’s Housing and Community Strategy (HCS) team, which collaborates with Habitat for Humanity local offices across the United States -- primarily through thought partnership, capacity building and investments in strategic programs – and is grounded in social justice principles and focused on equitable outcomes.

This position will support key stakeholders with the messaging and tools to tell a clear, compelling story about Habitat for Humanity’s programs in the U.S. and Canada, including the strategies guiding them. The U.S. Program Communications Manager is an interpreter of complex material and concepts, helping make strategic approaches understandable and relatable to key internal and external audiences, from leadership and national network of affiliates to donors and partners, through content and messaging consistent with Habitat’s brand. This person helps articulate the connections between high-level strategy and on-the-ground impact, describing not only the “what” of Habitat’s U.S. program work but also the “how” and the “why.”

Reporting to the Director of Program Communications, with a cross functional reporting to the Vice President - Housing and Community Strategy, this position is responsible for increasing the understanding of key aspects of Habitat’s program approach and marketing to key audiences sector-specific program strategies that, in collaboration with families, communities and other partners around the U.S., help increase Habitat’s impact.

This position may be based remotely within the U.S. and requires up to 30% travel.

Responsibilities:

*Effectively bridging Global Communications and U.S. Programs, through close collaboration with HCS and other U.S. Program teams as well as communications colleagues messaging, content plans, branding and other communications to key audiences, both internal and external. (25%)
*Collaborating with communication colleagues in the U.S. and Canada to develop communications tools and assets. (25%)
*Embedding with U.S. Office/U.S. Program teams to develop a deep understanding of Habitat’s strategic approach. (15%)
*Helping prepare Habitat leadership, U.S. Program staff, affiliates, fundraisers and other key stakeholders with messaging and communications tools for specific opportunities, events and other key moments. (15%)
*Support improved research and content creation of affiliate impact/approach to U.S. Programs. (15%)
*Stay abreast of relevant innovations and emerging trends in affordable housing, neighborhood development, social justice and housing innovation. (5%)

Requirements:

*Bachelor’s degree in communications or related field or equivalent combination of education and experience.
*5+ years of related experience in communications work, especially managing national projects with multiple stakeholders and/or interpreting technical information for diverse audiences.
*Experience with affordable housing, community development, social justice and related fields.
*Experience and success in managing complex programs including technical assistance to end users.
*Existing career focus on policy analysis and development, evidence-based program design, systems transformation and/or community collaboration.
*Proficiency in building creative concepts and demonstrated ability to see projects through to completion.
*Strong written communication skills.
*Ability to write, edit, evaluate and curate strong content packages, established experience with photo selection, design collaboration, earned media and data and research skills.
*Strong communication and problem-solving skills.
*Strong interpersonal and cross-cultural competencies and organizational and project management skills that demonstrate and ability to successfully collaborate with a variety of departments and stakeholders.
*Digital strategies experience/management – social media campaign development, content development, building tone and narrative to engage core audiences.
*Open to taking a writing test and providing writing samples.
*Active support of HFHI Values:
-Humility – We are part of something bigger than ourselves.
-Courage – We do what’s right, even when it is difficult or unpopular.
-Accountability – We take personal responsibility for Habitat’s mission.
-Safeguarding: HFHI requires that all employees take seriously their ethical responsibilities to safeguarding our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of Habitat for Humanity’s code of conduct.

Preferred:

*Previous nonprofit experience.
*Experience with community development, housing or equity-based programming.

The actual salary offered for this role will be based on a variety of factors, including location, internal equity and the candidate’s qualifications and professional experience. HFHI offers a competitive, comprehensive benefits package that varies by country and typically includes vacation leave, sick leave, personal days, health insurance options, retirement plan contributions and life insurance. For work locations in the US, the hiring range for this position is $64,430 to $75,800 per year.

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