Case Management Support Intern

Habitat for Humanity International (HFHI) is looking for an intern interested in social work case management, who will be responsible for supporting the record keeping and work planning around cases of alleged misconduct. This may include assisting with scheduling investigation activity, serving as a custodian of critical confidential evidence, and maintaining communications between colleagues involved in the investigation itself. It may also encompass assistance in maintaining a network of survivor support options to ensure that proper after-care is afforded to those who may have suffered harm.

As part of this role, there will initially (first 4-6 months) be additional responsibilities around organizing the inaugural Duty of Care conference, a global gathering of HFHI’s subject-matter experts in fields related to ensuring the wellbeing of Habitat’s staff, volunteers and other representatives.

•Essential Duties and Responsibilities:

**General support to Directors of Safeguarding and Safety & Security in policy implementation: development, informational webinars, training events, etc.
**Strengthen the case management process including mapping survivor support services (psychosocial and legal) and development of a formal Standard Operating Procedure
**Internal communications, planning, and scheduling
**Maintain and oversee knowledge management processes including document organization, moderating Teams channels, updating SmartSheet PM platforms, and annotating Community of Practice meetings
**Assist in planning and serve as a resource for the Duty of Care Conference
**Travel Required: 15% (Domestic and International)

•Minimum:
**Education: Bachelor’s degree, preferably in relevant field such as social sciences, psychology, social work, child development, or law
**Years of Related Experience: 2-3 years of coursework, volunteer or other experience in related area (e.g. humanitarian protection, child protection, gender based violence, orphans & vulnerable groups, etc.)

•Qualifications:
**Highly organized and detail oriented.
**Ability to work collaboratively with others in a global and cross-cultural organization.
**Demonstrable experience of successfully engaging with colleagues from diverse backgrounds (including remote/virtual engagement)
**Experience handling confidential information with discretion and good judgment
**Excellent written and oral communication and presentation skills
**Experience working with vulnerable groups
**Fluency in English is required.

Preferred – in addition to minimum:
**Proficiency in Spanish is a plus
**Experienced international traveler
•Active support of HFHI Values:
o Humility – We are part of something bigger than ourselves
o Courage – We do what’s right, even when it is difficult or unpopular
o Accountability – We take personal responsibility for Habitat’s mission
•Safeguarding: HFHI requires that all employees take seriously their ethical responsibilities to safeguarding our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of Habitat for Humanity’s code of conduct.
Habitat’s Commitment to Safeguarding:

Habitat for Humanity International has no tolerance for sexual exploitation, abuse, and harassment. Nothing is more important than the welfare of the people in the communities where we work, our volunteers and our staff. In fulfilling this commitment, it is critical that reports of possible violations be taken seriously and managed in alignment with the ‘Do No Harm’ principle.